HIPAA Privacy Policy – Changes Wellness LLC
Changes Wellness is dedicated to protecting your privacy and ensuring the confidentiality of your behavioral health information. This Privacy Policy explains how your information is collected, used, stored, and disclosed, along with your rights under applicable privacy laws.
We strictly follow all federal and state regulations, including the Health Insurance Portability and Accountability Act (HIPAA), to safeguard your personal health information at every stage of care.
Our Legal Responsibilities
Changes Wellness is required by law to:
- Maintain the privacy and security of your protected health information (PHI)
- Provide you with clear notice of our legal duties and privacy practices
- Follow the terms outlined in this policy
- Notify you promptly in the event of a breach involving your unsecured health information
We apply strict privacy standards across all services, communications, and recordkeeping systems.
What Is Protected Health Information (PHI)?
Changes Wellness is required by law to:
- Maintain the privacy and security of your protected health information (PHI)
- Provide you with clear notice of our legal duties and privacy practices
- Follow the terms outlined in this policy
- Notify you promptly in the event of a breach involving your unsecured health information
We apply strict privacy standards across all services, communications, and recordkeeping systems.
How We Use and Disclose Your Information
Treatment
Your information may be used to provide, coordinate, and manage your care. This includes communication between therapists, medical providers, and care coordinators.
When necessary, we may share relevant information with other healthcare professionals involved in your treatment to ensure continuity and safety.
Payment
We may use your information to:
- Verify insurance eligibility
- Obtain prior authorizations
- Submit claims
- Process payments for services
This may involve sharing limited information with insurance providers or billing partners.
Healthcare Operations
Your information may also be used for internal purposes such as:
- Program evaluation and service improvement
- Staff training and supervision
- Compliance with licensing and accreditation standards
- Quality assurance reviews
These activities help maintain high-quality care.
Additional Uses and Disclosures
In certain situations, your information may be shared without your written authorization:
As Required by Law
We may disclose information when required by applicable laws and regulations.Public Health and Safety
We may share information to:- Report suspected abuse or neglect
- Prevent or control disease
- Reduce serious threats to health or safety
Health Oversight
Information may be disclosed to regulatory agencies for audits, inspections, or investigations.Legal Proceedings
We may disclose information in response to court orders, subpoenas, or lawful legal processes.Law Enforcement
Information may be shared with law enforcement under specific legal circumstances.Emergencies
In urgent situations involving safety risks, limited information may be disclosed to prevent harm.
Uses That Require Your Authorization
Certain disclosures require your written permission, including:
- Sharing psychotherapy notes outside standard care purposes
- Marketing communications
- Any disclosures not otherwise permitted by HIPAA
You may revoke your authorization at any time in writing. This will not affect any prior disclosures made with your consent.
Your Rights Regarding Your Information
You have the following rights:
Right to Access
You may request access to or copies of your health records. Requests must be submitted in writing. A reasonable fee may apply.
Right to Amend
If you believe your records are incorrect or incomplete, you may request a correction. We will respond with approval or a written explanation if denied.
Right to an Accounting of Disclosures
You may request a list of certain disclosures made outside of treatment, payment, or operations.
Right to Request Restrictions
You may request limits on how your information is used or shared. While we will consider all requests, we may not always be able to comply.
Right to Confidential Communications
You may request communication through specific methods (phone, email, or alternate address).
Right to a Copy of This Notice
You may request a copy of this Privacy Policy at any time.
How We Protect Your Information
Changes Wellness uses comprehensive safeguards to protect your information from unauthorized access or misuse.
Changes Wellness detox center in Los Angeles is designed to provide a clinically safe and structured environment during this critical stage of recovery.
Administrative Safeguards
- Staff training on confidentiality and HIPAA compliance
- Controlled access based on roles
- Internal privacy policies and procedures
Technical Safeguards
- Secure electronic health record systems
- Encryption and password protection
- Restricted system access
Physical Safeguards
- Secure storage of physical records
- Limited access to facilities and workspaces
- Safe disposal of sensitive documents
We continuously monitor and update our security practices to ensure compliance.
Administrative Safeguards
- Staff training on confidentiality and HIPAA compliance
- Controlled access based on roles
- Internal privacy policies and procedures
Technical Safeguards
- Secure electronic health record systems
- Encryption and password protection
- Restricted system access
Physical Safeguards
- Secure storage of physical records
- Limited access to facilities and workspaces
- Safe disposal of sensitive documents
We continuously monitor and update our security practices to ensure compliance.
Breach Notification
If a breach of your unsecured health information occurs, you will be notified as required by law. This notification will include:
- A description of the incident
- The type of information involved
- Steps you can take to protect yourself
- Actions we are taking to address the issue
Changes to This Policy
Changes Wellness reserves the right to update this Privacy Policy at any time. Updates will apply to all information we maintain, and the latest version will always be available upon request or on our website.
Complaints and Contact Information
If you believe your privacy rights have been violated, you may file a complaint with Changes Wellness or with the U.S. Department of Health and Human Services.
Filing a complaint will not affect your care or services.
For questions, concerns, or privacy-related requests, please contact:
